Frequently Asked Questions                                  


(1) What if I need a file or document during the scanning process?
If you ever need a file or document during the scanning process just give us a call and we will search and find the desired document ,scan and the email or fax directly to you.

(3) How do I know how many documents are scanned?
File 2 Disc has a PDF/TiFF page counter software.

(4) Do I need any special software to view my files?
No! You will need Adobe Acrobat Reader to view your PDF image files, which is available to anyone for download free of charge at www.adobe.com

(5) What size documents do we scan?
File 2 Disc scans documents up to 12" wide and up to 24" long

(6) How many pages fit on a CD or DVD?
One CD holds approx 12,000-15,000 pages or one 4 drawer filing cabinet. A DVD holds approx 90,000 pages.

(7) Are my files secure with your company?
Yes, your files are kept safe and confidential on our site . We do not send any of your files or documents to any third party for processing, scanning or final shredding and destruction.

(8) Why do I need at least 2 copies of my files on disc?
You need at least two copies of your scanned documents, one for use for obtaining information on your files . The other disc should be placed in a safe and secure location , possibly a safe or safety deposit box in case of fire or other disaster, you will have all your company files still in your possession, which will help in recovery after any disaster. If you need additional copies for other employees or accountant ,  we can provide you with more copies.

(9) How do I know how many file boxes your company has received?
We'll take an inventory of all  boxes, and then contact you with a  inventory log sheet  of all the boxes we have received, and we'll leave you with a copy and we have a copy. If we have to bring boxes back, for whatever reason, we will bring a new inventory sheet reflecting which boxes were returned and the log would be signed again. This way you know what documents we have and we will know in case you call for a particular file or document.

(10) Does File 2 Disc offer scanning service to individuals?
Absolutely , no client is too small.

(11) Can I add files that I might locate after the scanning process to my CD?
No. Once a CD or DVD is finalized, we can not add any other documents to it, but if requested we can save your files to our backup system, them add your new documents and replace your CD or DVD with a new copy for a small fee.

(12) What are Scan Ready Documents?
Scan ready" means all the staples and other paper fasteners have been removed from the files, and the pages are not excessively wrinkled, torn or otherwise damaged. The pages are all oriented the same way (i.e.: all tops up) and facing the same way (if single sided). If the pages are of odd or mixed size, charges may apply for extra processing.

Your files should also be separated and labeled in a way that is logical to how you would store and access them normally. We will assign a file name based on the label on the physical folder, unless some other naming scheme has been planned.

(13) What is PDF Searchable Text (OCR)
PDF Searchable Image is a PDF Image Only document with the addition of a text layer beneath the image. This approach inexpensively retains the look of the original page while enabling text searchability. This balanced approach is especially suitable for documents that have to be searchable but would be too expensive to recompose. The text layer is created by an Optical Character Recognition (OCR) application that scans the text on each page. It then creates a PDF file with the recognized text stored in a layer beneath the image of the text

(14) What is PDF Image Only?
PDF Image Only is simply a scanned, non-searchable image of the page inside PDF wrappers.

(15) Bond and liability Insurance?
At File 2 Disc we offer Bond and liability insurance upon pick-up of your documents. The insurance bond and liability remains in effect until the documents are returned to your location.

(16) How many pages are in a banker box?

The following is typical for estimating paper where the box or drawer is full based on 8.5"x11" size pages.

Legal/Letter Box - 2,500 - 3,000 pages (10"x12"x15")
Long Bankers/Transfer File Box - 4,000 - 4,500 pages (10"x12"x24")
Vertical File Drawer 18" - 3,000 - 3,500 pages
Vertical File Drawer 24” - 4,000 - 4,500 pages
Lateral File Drawer 36” - 6,000 - 6,500 pages
Lateral File Drawer 48” - 8,000 - 8,500 pages


         
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                                                                     File 2 Disc - Document Scanning & Imaging Services of Florida
                                                                 Document Scanning | Document Imaging | Scanning Services | FAQ | FL
US | USA | Florida Document Scanning, Document Imaging, Scanning Services, We scan your documents to searchable PDF text (OCR) stored on CD or DVD on-site or off-site. We offer high speed low cost on or off-site document scanning services in Florida, Tampa, Orlando, Jacksonville, Daytona Beach, Lakeland and Melbourne, Document Scanning Florida, (FL), Document Scanning Central Florida, Document Scanning North Florida, Document Scanning Orlando, (FL), Document Scanning Tampa, (FL), Document Scanning, St. Petersburg, (FL), Document Scanning, Clearwater, (FL), Document Scanning Lakeland, (FL), Document Scanning Kissimmee, (FL), Document Scanning Maitland, (FL), Document Scanning Longwood, (FL), Document Scanning Winter Springs, (FL), Document Scanning Altamonte Springs, (FL), Document Scanning Lake Mary, (FL), Document Scanning Sanford, (FL), Document Scanning Melbourne, (FL), Document Scanning Cocoa Beach, (FL), Document Scanning Titusville, (FL), Document Scanning Edgewater, (FL), Document Scanning New Smyrna Beach, (FL), Document Scanning Port Orange, (FL), Document Scanning Orange City, (FL), Document Scanning Deltona, (FL), Document Scanning Deland, (FL), Document Scanning Daytona Beach, (FL), Document Scanning Ormond Beach, (FL), Document Scanning Palm Coast, (FL), Document Scanning St. Augustine, (FL), Document Scanning Jacksonville, (FL), Document Scanning Palatka, (FL), Document Scanning Orange Park, (FL, Document Scanning Gainesville, (FL), Document Scanning Ocala, (FL), Document Scanning Leesburg, (FL), Document Scanning Tavares, (FL), Document Scanning Clermont, (FL), Document Scanning Eustis, (FL), Document Scanning Mt. Dora, (FL), Document Scanning Apopka, (FL), Document Scanning, Miami, (FL), Document Scanning Hialeah, (FL), Document Scanning Seminole, (FL), Document Scanning Oldsmar, (FL), Document Scanning Pompano Beach, (FL), Document Scanning Odessa, (FL), Document Scanning Safety Harbor, (FL), Document Scanning Pinellas Park, (FL), Document Scanning Winter Park, (FL), Document Scanning Lake Worth, (FL), Document Scanning Lutz, (FL), Document Scanning Boynton Beach, (FL), Document Scanning Minneola, (FL), Document Scanning West Palm Beach, (FL), Document Scanning Sarasota, (FL), Document Scanning Broward County, (FL), Document Scanning Brandon, (FL), Document Scanning Clarcona, (FL), Document Scanning Palm Bay, (FL), Document Scanning Brevard County, (FL), Document Scanning Tallahassee, (FL), Document Scanning Dunedin, (FL), Document Scanning Panama City, (FL), Document Scanning Ft Myers, (FL), Document Scanning Bunnell, (FL), Document Scanning Deerfield Beach, (FL), Document Scanning Spring Hill, (FL), Document Scanning Ft Walton Beach, (FL), Document Scanning Shalimar, (FL), Document Scanning Port Charlotte, (FL), Document Scanning Pembroke Pines, (FL), Document Scanning Casselberry, (FL), Document Scanning Destin, (FL), Document Scanning Jackson Beach, (FL), Document Scanning Hallandale, (FL), Document Scanning Ft Lauderdale, (FL), Document Scanning Largo, (FL), Document Scanning Goldenrod, (FL), Document Scanning Debary, (FL), Document Scanning Haines City, (FL), Document Scanning Vairico, (FL), Document Scanning Live Oak, (FL), Document Scanning Gibsonton, (FL), Document Scanning Cape Canaveral, (FL), Document Scanning Port Saint Lucie, (FL), Document Scanning Venice, (FL), Document Scanning Tarpon Springs, (FL), Document Scanning New Port Richey, (FL), Document Scanning Middleburg, (FL), Document Scanning Lake City, (FL), Document Scanning Brooksville, (FL), Document Scanning Inverness, (FL), Document Scanning Zephyrhills, (FL)
                                                                      
                                                                       








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Rod & Carol Barngrover - owners   (386) 749-4767
  phone: 386-749-4767   |   e-mail: file2disc@gmail.com